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Refund Policy

Refund Policy - the basics

Last updated: April 30, 2026

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At Owl & Crow, each retreat is intentionally small and carefully curated. Your reservation secures a limited space and allows us to coordinate lodging, meals, and creative experiences in advance. Because of this, all payments are subject to the following policy:

Deposits

All deposits are non-refundable.


Deposits secure your place in the retreat and allow us to begin planning and reserving resources for your experience.

Payment Plans & Final Payments

If you select a payment plan, you are responsible for completing all scheduled payments by the agreed-upon deadlines.​

  • All payments made toward your balance are non-refundable

  • Failure to complete payments may result in forfeiture of your spot without refund

Cancellations by Attendee

If you need to cancel your attendance:

  • All payments are non-refundable

  • You may request to transfer your spot to another attendee, subject to approval by Owl & Crow

  • We will do our best to assist in filling your spot, but this is not guaranteed

Compassion Clause

We understand that life can be unpredictable, and unforeseen circumstances may arise.

In cases of serious emergency (such as medical emergencies, family crises, or other significant events), attendees are encouraged to reach out as soon as possible. While our standard policy remains in place, Owl & Crow may, at our sole discretion, offer options such as:​

  • Transferring your spot to a future retreat

  • Assisting in transferring your reservation to another attendee

  • Offering partial credit toward a future event

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Please note:

  • Documentation may be requested depending on the situation

  • Decisions are made on a case-by-case basis

  • Refunds are not guaranteed under this clause

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Our goal is to approach these situations with care while maintaining the sustainability of our events and commitments to all attendees.

Cancellations or Changes by Owl & Crow

In the unlikely event that Owl & Crow must cancel a retreat:​

  • You will receive a full refund of payments made

  • Owl & Crow is not responsible for additional costs such as travel or personal expenses

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If significant changes occur (such as location or major scheduling adjustments), we will communicate promptly and provide appropriate options.

Travel & Personal Expenses

Owl & Crow is not responsible for:

  • Travel costs (flights, gas, etc.)

  • Personal accommodations outside of the retreat

  • Any additional expenses incurred

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We strongly recommend purchasing travel insurance to protect your investment.

Questions

If you have any questions about this policy, please contact us at:
info@owlandcrow.net

Closing Note

We understand that plans can change. While we must maintain this policy to protect the integrity of our events, we are always open to communication and will do our best to support you within these boundaries.

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